Disgraceful - Member Relations Representative DFCU Financial Employee Review

Will not accept call-ins for anything. Dual key control locks you into being REQUIRED to come in, even if you call in or ARE ON VACATION if something happens. Supervisor was horrific and scheduled time to benefit her time off and then you came second. No sympathy for anything. SALES SALES SALES. This job is NOT to benefit members. Clearly. It is to make money off of you. So while you are crying in front of a representative because you need a loan for a funeral, know that while they as a person might care, they are trained to go through every way they can get more money from your situation. Incentives are horrible. Leadership is cowardly and empty. Refuse to waive fees for members regardless of what is happening in your life to "teach you a lesson".