Very poor leadership and culture - Anonymous employee Cyncly Employee Review

1.0
8 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not a lot… I love the working with my immediate team members. Anything outside of that is extremely challenging.

Cons

Leadership decisions destroying our culture piece by piece. They decide things without any real context or input from people actually doing the work. Minimal raises, no promotion paths - prefer to hire outside rather than promote internally. No empathy or compassion from upper leadership. Us lowly plebs doing the work don’t matter. We are seen as easily replaceable even if you are an experienced veteran of the job. Leadership expects 50-60 hour weeks and continues to pile on more and more work but is not willing to compensate for it. Leadership tells everyone how good we are doing in company-wide meetings but bonuses, compensation, and overall appreciation reflect the exact opposite. You are much more likely to get reprimanded for 1 mistake out of a hundred attempts than appreciated for the 99 successful attempts. Sales is the only position the company cares about, all others don’t matter. Dishonesty from leadership is rampant. Promises of promotions/compensation for additional work but go back on their word. They’d rather you just do multiple jobs for no compensation. Incompetent payroll - mistakes are made with payroll on almost a monthly basis but no one seems to care.

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Cyncly Response
1y
Hello, Thank you for taking the time to share your experience. We’re sorry to hear that your time with Cyncly has been marked by frustration and disappointment. Feedback like yours—while difficult to read—is important in helping us reflect on where we can do better. We're pleased to hear you value your immediate team, and it’s clear from your comments that you care deeply about your work. We acknowledge the concerns you’ve raised about communication, compensation, career progression, and workload. These are all areas we’re actively reviewing as we evolve our structure and processes to better support our people. We know that meaningful progress takes time, but that does not make your experience any less valid. Please know your feedback has been received and will be shared with the appropriate teams. We remain committed to creating a work environment built on respect, fairness, and trust. The Cyncly Team

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5.0
13 Apr 2026
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CEO approval
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Pros

great team everyone is very helpful

Cons

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2.0
6 May 2026
Recommend
CEO approval
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Pros

Good peers, a cooperative vibe, and coworkers who are willing to share knowledge.

Cons

Inconsistent communication from leadership regarding vision and financial direction. Recurring layoffs around the holiday season over the past several years have impacted morale and trust.

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