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      Customer Perceptions

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      Enjoyable job if you have the patience to wait late payment - Mystery Shopper Customer Perceptions Employee Review

      2.0
      12 Sept 2017
      Mystery shopper
      Recommend
      CEO approval
      Business outlook

      Pros

      Some jobs were small and quick and the money was ok for the amount of time a job would take. You can pick and choose jobs in your area and when it suits. Would suit somebody who could do it at their leisure and make a small income

      Cons

      You are self employed so have to sort your own taxes Very slow to pay for work. one job in particular took about 5 hours in total and I had to make a purchase. I wasn't paid and reimbursed for about 3 months. I was doing this while studying and when they are stuck for people to do a job they keep getting in contact with you to do them

      Customer Perceptions Response
      5y
      Thank you for your comments, we really appreciate the feedback - both positive and negative. I'm so sorry to hear that you were so long waiting for payment, this isn't our process or policy at all, all I can do is apologise and whilst I realise it was a long time ago, if you wanted to email me directly on info@customerperceptions.ie I'd love to look into this further for you? Kind Regards, Nikki

      Explore other reviews about Customer Perceptions

      5.0
      8 Jan 2025
      Mystery shopper
      Recommend
      CEO approval
      Business outlook

      Pros

      Offers lots of jobs for regular trusted shoppers

      Cons

      You need to travel a lot and the reports are sometimes quite long.

      1.0
      28 Mar 2018
      Mystery shopper
      Recommend
      CEO approval
      Business outlook

      Pros

      Hmm... let me see... pros you ask... nothing springs to mind...

      Cons

      Everything about this company. Mystery shoppers are the worst paid and worst treated people with this lot. Completely crazy assignment allocation that will take you miles out of your way. The instructions are vague and the office staff will not pay you if you misinterpret their instructions - which they change the parameters of and then don't pay you. The office staff are also hard to contact and are generally uncooperative. I have done less than ten mystery shops now and I won't be paid for at least 3 of them, due to unclear instructions and nit picking office staff. I have also had to travel nearly 120 miles and spent over £20 of my own money. This is not going to be worth your while - avoid this costly mistake and seek employment elsewhere.

      1
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