Not worth the time or effort - Support Colleague Currys Employee Review

1.0
24 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Your colleagues will make your day worthwhile.

Cons

Dragged from working a large delivery to doing some task a manager can't be bothered to do regularly. Cutting working hours to basic, expecting full time workload. Dragging support staff off important tasks to supplement sales, but not doing the same when support require assistance Advertise temp christmas pay rate at a rate including bonus that you won't get til you've worked with company three months, temp period is less than this. Company doesn't want to listen when colleagues share concerns about changes, no consultation when fundamentally changing roles of some of team with no financial uplift for extra responsibilities. Managers will advise you must "manage objections" in relation to extended warranties even though company training states this is not allowed, similarly will state we cannot recommend finance, then aggressively target finance sales. Far too many more to mention.

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Currys Response
4y
Hi there, Thank you for taking the time to leave us a review. We're glad to hear you're enjoying working with our amazing colleagues. We're sorry you've had trouble with managers and support on offer to our staff. Our company encourages an open and honest working environment between line managers and colleagues. We provide all colleagues with access to our confidential colleague helpline for times when it’s not easy to have a particular conversation with your line manager. At a lot of our stores and sites, we have also introduced schemes such as ‘babble boards’ and feedback boxes to help provide an easy way of giving anonymous feedback straight to senior leaders. Thanks, the team at Dixons Carphone

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5.0
12 Mar 2025
Anonymous contractor
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CEO approval
Business outlook

Pros

I liked working with the team and store.

Cons

Nothing that comes to mind

3.0
12 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Great people to work with

Cons

Awesome place to work sometimes

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Currys Response
1y
Thank you for taking the time to share your feedback. We're delighted to hear that you value your colleagues and the team environment at Currys. We strive to create a fun and friendly buzzy vibe.
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