Even Apartheid States are Full of Nice People - Project Coordinator Crown Castle Employee Review

1.0
14 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Snacks in the break room. People are nice.

Cons

Nice people are part of the problem. Because too many of CC’s full time employees go with the flow CC gets away with a lot of mistreatment. Ultimately CC operates with a high contractor headcount, makes it difficult for contractors to transition to full time and makes it difficult for full time employees to get promoted to avoid paying benefits for many of its employees and avoid significant raises. Contractors are hired with the promise of a full time job within 3 months of hire but doesn’t disclose that in order to convert to full time, the contract employee will have to wait for an opening and proceed through the application and an extensive interview process. This is true even if the contractor is applying for their own job. An existing internal employee applying from within the office or from another office and family members of existing employees will receive preference over the contract employee even if the contract employee is applying for the job they are already doing as a contractor. Some people have been “contractors” for 10 years. If you move jobs bc your spouse got a job in another city, you may have to accept a contractor role and CC will drop you from benefits. When I was working for CC about 45% of the workforce was contract. They notified all of the contractors with about 5 working days warning that as of the following Friday all contractors would be let go company-wide. Contractors are treated as second class citizens by management. They are required to stay and continue working while full time employees leave for the company Christmas party and other company events. How awkward to watch everyone get up and walk out to go to a holiday party while murmuring apologies to the contractors as you pass. Existing full time employees have to go through the same process to get promoted.l that contractors have to go through to get hired. Managers do not advocate for their employees to be promoted even within their own group because, just like everyone else, employees at Crown are just coasting through for a paycheck and no one wants to call attention to themselves. Some full time employees are given annual bonuses while for others it is left to the discretion of their manager to give them a piece of his pie. Even if the bonus is based upon a project that you worked on, you will likely not receive a bonus unless you are management and the manager’s primary role is to “assign” work. CC attempted a leadership development program. The education includes teaching managers to teach their people that high performers often don’t take vacation days. The false statistic referenced is one of many false statistics CC uses to employee a workaholic culture. The executives primarily tour from office to office like the English royal family visiting their colonies. On those days you will receive a free lunch in exchange for a healthy dose of culture propoganda. I’m not sure what else they do.

Explore other reviews about Crown Castle

5.0
23 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

See reviews by: Helpful|Rating|Date|All