Low salary and old processes - Collections Assistant Crowley Employee Review

2.0
26 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Law benefits, nice christmas bonus and anual renewal

Cons

Huge workload, they want you to do overtime without paying it, for the amount of work you should be receiving a very good salary and the processes that they use are really old, they need to have an specific system to have all the tools in only one

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Crowley Response
3mo
Thank you for sharing your experience with us. It’s good to know you found value in the benefits offered. We hear your concerns about workload and processes. Feedback like yours helps us better understand where we can improve so that employees feel supported and valued in their roles.

Explore other reviews about Crowley

5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Great people, honestly couldn't find a single complaint about the whole team. Lots of opportunities to create new things.

Cons

Maybe too budget constrained lately but that's every corp job anyway.

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Crowley Response
1w
Thank you for sharing your experience and for your contributions over time. We're glad to hear your positive reflections on the team and the opportunity to build and create. We also appreciate your perspective on budget realities. We remain committed to open communication, transparency and learning as we continue to move the business forward.
1.0
27 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work schedules (hybrid) and new opportunities for some

Cons

My experience with Crowley Maritime Corporation highlights systemic leadership and cultural challenges that significantly impact organizational effectiveness and employee well-being. At a high level, there appears to be a persistent gap in leadership accountability, where individuals in leadership roles who do not demonstrate effective management, communication, or team development capabilities are not addressed or replaced. This lack of corrective action allows ineffective leadership practices to persist, ultimately influencing team performance, morale, and overall operational outcomes. From an organizational culture standpoint, the work environment reflects characteristics commonly associated with toxicity, including limited collaboration, diminished trust, and a lack of psychological safety. There is a noticeable absence of respect in day-to-day interactions, with insufficient emphasis on professional conduct, inclusivity, and mutual support. This environment not only affects employee engagement but also undermines the foundational elements required for high-performing teams. A particularly concerning aspect is the organization’s handling of workforce reductions. During layoffs, there appeared to be minimal effort to explore alternative solutions such as internal redeployment or reassignment of impacted employees to other roles within the organization. This reflects a lack of strategic workforce planning and, more critically, a lack of empathy in decision-making processes that directly affect employees’ livelihoods. The absence of transparent communication and compassionate leadership during these periods further contributed to a perception that employee well-being was not a priority.

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