There is a reason employees don’t stay long - Outside Sales Representative Credit Acceptance Employee Review

2.0
7 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Benefits. PTO- flexibility but are called “part timer”by your Director when you take time off

Cons

The inside culture and outside culture are very different. Confusing and conflicting messages given by Sr Management. They claim to have confidential surveys to get feedback from employees but it is not confidential- Your supervisor will be asking who gave a response that was not “100 % best place to work”. So giving honest feedback is frowned upon and then you are a target. They expect you to drive and visit dealers in snowstorms which are unsafe and pressure dealers to give you contracts that are not in the dealers best interest. Unrealistic expectations. The Directors need Management/ people training.

Explore other reviews about Credit Acceptance

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The pay is good and management cares about employees

Cons

None that I can think of

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great listening culture, remote work, and opportunities for advancement for those that can showcase results. The company

Cons

The company is going through a modernization transformation, which has resulted in some reduction in force and that can be unnerving for team members. However, the changes are needed to set the company and its employees up for success long-term.

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