Solutions Specialist - Anonymous employee Cox Communications Employee Review

2.0
1 Jun 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Cox provides free cable and internet service. Most of the managers are somewhat flexible with your work schedule and store locations close at 7:00pm. Great tuition reimbursement and benefits.

Cons

The pay has gone down year-over-year for some time now, yet my workload has increased dramatically. Management runs each store more like dictators than anything and often do not like any sort of feedback. For a commission job the pay is relatively low, most reps make an average of 37,000 annually. The customers are very rude and hands-down the worst I have ever had to assist.

Explore other reviews about Cox Communications

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Experienced Enterprise Data Architect with Strong Manufacturing & Telecom Expertise

Cons

Documentation and knowledge sharing can be improved to reduce dependency on a few key people. Decision‑making sometimes takes longer due to multiple approval layers. More investment in training and upskilling would benefit the teams.

4.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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