2.0
2 Sept 2018
Former employee, less than 1 year
Oklahoma City, OK
Recommend
CEO approval
Business outlook
Pros
decent pay for a call center
Cons
disparaging differences how different departments are treated due to revenue saving vs tech support. each department do their part for the customer and the company and should be treated equally as such. customers are borderline verbally abusive and it's globally acceptable regardless of who answers the phone and when explaining to management why the phone call went poorly the agent is told to put away the excuses and be accountable. that environment is a ruination of good people and top notch employees.