Decent position - Inside Sales Cox Communications Employee Review

3.0
7 Jan 2009
Recommend
CEO approval
Business outlook

Pros

The commission structure was good.

Cons

Not a lot of opportunities for salary advancement. Too many mid-level management people just doing the bare minimum. Unethical management from the top down. Business decisions are often based on who the decision maker is in bed with. Mediocrity is rewarded and promoted. "Cox Values" and other catch phrases are used by all levels of management but their actions rarely conform to the "values" they spew. Not a results oriented company, ridiculous procedures are more important than results. Two good examples are their IT and Travel departments. Employees are viewed as a necessary yet expendable nuisance. Ineffective HR department that allows nepotism and other unethical practices to continue such as not respecting any type of employee confidentiality.

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5.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

Cons

The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

2.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work/life balance, culture and benefits. Work from home. Unlimited PTO.

Cons

Merging with Charter this year. If I still have a job after the merger, I'll be losing unlimited PTO, WFH, culture and who knows about work/life balance. Some may be asked to move to CT. At the end of 2024 the company offered a generous VSP. Knowing the upcoming severance packages we may be offered by Charter, some of us feel betrayed.

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