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      Cowan Insurance Group

      Engaged employer

      Cowan Insurance Group reviews

      Terrible company - Customer Service Representative (CSR) Cowan Insurance Group Employee Review

      1.0
      9 Nov 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing good to report what so ever

      Cons

      Low pay racist co workers boss who plays favorites

      avatar
      Cowan Insurance Group Response
      6mo
      We regret to learn that your experience with us was not a positive one. Cowan offers numerous resources and forums for employees to express their feedback and concerns. We take all feedback seriously and make necessary adjustments based on the insights we receive. We encourage Cowan values as a part of our culture across the organization. Please don’t hesitate to reach out to us at human.resources@cowangroup.ca to discuss your concerns further.

      Explore other reviews about Cowan Insurance Group

      4.0
      15 Jan 2025
      Supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Good environment staff management value team effort

      Cons

      Nothing special as a cons

      avatar
      Cowan Insurance Group Response
      1y
      Thank you for taking the time to write a thoughtful review! We appreciate hearing about your experience and are glad to learn that you enjoy working with your team members and our unique work culture.
      2.0
      19 Feb 2026
      Customer service (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent starting place in the industry. If you have an interest in something specific most managers will encourage you to progress and learn. Very good training program. Friendly peers.

      Cons

      Low pay for industry standard. Out of touch executive leadership. Abysmal behavior from human resources. Lack of diversity. Expensive benefits despite being a facilitator of group health insurance benefits. Nepotism in the workplace.

      avatar
      Cowan Insurance Group Response
      2mo
      We regret to learn that your experience with us was not a positive one. Cowan provides a variety of resources and forums for employees to share feedback and raise concerns, and we review all input carefully to support ongoing improvements. We encourage Cowan values as a part of our culture across the organization. If you would like to discuss your concerns in more detail, please contact us at human.resources@cowangroup.ca.
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