Unfortunate - Front Desk Agent Courtyard Employee Review

2.0
20 Mar 2023
Recommend
CEO approval
Business outlook

Pros

C+maybe B- effort by most employees

Cons

No real effort contributed throughout the hotel and its staff. A selected few employees actually really care about their customers and show they want to be there.

Explore other reviews about Courtyard

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work with. Very Positive

Cons

Very tough and demanding wirk schedule

2.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The guests were always lovely, and made the job fulfilling.

Cons

Management was awful, no support from them. Favoritism, enabling one person something but not the other. No structure; expectations and rules change by the day. Upper management turns a blind eye to misconduct and abuse of all forms. No loyalty from the company to its employees. Wage theft, illegal time clock adjustments, sexual harrassment from superiors, hostile work environment, all condoned by upper management.

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