Franchise Sales Manager - Franchise Sale Manager Costa Vida Employee Review

1.0
21 Nov 2016
Recommend
CEO approval
Business outlook

Pros

Food/Brand/Concept is terrific. It is undervalued due to the mismanagement of the leadership. CV has potential of being top Mexican Fast Casual but is hindered by leadership incompetence.

Cons

Generally, management behavior is filled with fear, mistrust, and verbal abuse (bullying). Specifically, Franchise Sales system is flawed and broken that cannot yield successful results. Franchise Partner Candidates are typically frustrated with the opportunity to buy in. There is very little to no marketing budget for lead generation activities, the Discovery Day process is fragmented where there is minimal support from CV Leadership, and there is next to no sales management support.

Explore other reviews about Costa Vida

5.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Excellent communication at the location I was at. It felt like we were always in the loop about changes and shifts within the company. The manager had fostered a great degree of interaction between employees, management, and the regulars. Very accommodating of health issues that sometimes made work difficult.

Cons

Honestly, I don't have any. It's the best job I've had so far. If anything, sometimes the schedule came out late.

3.0
20 Nov 2025
Recommend
CEO approval
Business outlook

Pros

I enjoyed that Costa Vida did seem like they cared about their employees. They prioritized events and benefits for employees.

Cons

There was a lack of qualification in important roles. Managers and even upper management at times just fell into roles they were unqualified for and I think that can be okay if there is training and certifications etc to go along with that, but I didn't see it.

See reviews by: Helpful|Rating|Date|All