Organization that has lost touch - Clinical Manager Copa Health Employee Review

2.0
31 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Greater relationships with existing staff who are full of heart and want to serve. Opportunities to learn new areas involving data and evidence based practices and skills.

Cons

Two organizations that had powerful visions are now a lukewarm version. New exec leadership is top heavy, expensive and ineffective. Does not listen to people who actually know how to do the work. More interested in how they look than how the organization is doing. Sad that HR employees are told to fill out GD reviews to counter the opinions of the real people/employees.

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Copa Health Response
6y
We are happy that, as a current Copa Health employee, you feel comfortable enough to share your thoughts. We are open to all areas of improvement. As the two existing organizations merge together, we encounter many opinions and suggestions and are as grateful for yours as for others. With an organization of over 1300 employees, we think our Executive Leadership Team of 10 people is probably below average. Our executive pay is more than in line with industry standards, we’re sure many could make more elsewhere. Please be assured that each person we hire, including executives, are hired for their expertise, efficacy and dedication to make the Copa Health experience better for members and staff as well. We do not ask human resource employees, or any employees, to write reviews to simply counter negative reviews. As with all organizations, we are happy when employees are willing to share their satisfaction with their workplace and position. We consistently ask our staff to bring concerns forward and our new CEO is especially accessible. We have so many staff that love working at Copa Health that we don’t need to force positive reviews. We are just encouraging those who have made statements showing pride in their jobs to consider sharing their thoughts on one or more of the various social media platforms. Mandating employees to give reviews is simply not part of the Copa Health way of business. We do hope this response has addressed some of your issues. As always, you can feel free to speak to a supervisor about any other concerns.

Explore other reviews about Copa Health

5.0
30 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I’ve had a consistently great experience with this organization. The team is professional, responsive, and genuinely cares about the people they serve. Everything is handled efficiently, and there’s a clear commitment to quality and integrity. It’s refreshing to see an organization that follows through on what they promise.

Cons

No cons at this time,

3.0
23 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Best job I’ve ever had.

Cons

EEOC complaint warranted due to new supervision.

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