4.026 Oct 2024Customer service representative (csr)Current employee, more than 3 yearsRecommendCEO approvalBusiness outlookProsHealthy environment depends on your assigned Team Leader. My TL and OM takes care of us agents and very hands on. Usually other TLs don't do thatConsSalary too low, no annual raiseShow more
5.011 Jun 2025Customer care representativeFormer employeeAnderson, INRecommendCEO approvalBusiness outlookProsGreat pay if you are good with getting bonuses.ConsHave very high expectations and expect you to do more than job description. If you are in tech you are still expected to make sales. Hard to get a supervisor when requested by a customer.Show moreHelpfulShare
3.023 Jun 2026SupervisorFormer employee, more than 3 yearsFlorida City, FLRecommendCEO approvalBusiness outlookProsThe ability to work from homeConsMicromanaging, they pick and choose for management, they don’t care about the agents as long as their job isn’t effected, no work life balanceShow moreHelpfulShare