Pros
The hiring process is fast and straightforward It's an option if you have nothing else going on or no other job offers Can serve as a resume booster if you need customer service experience.
Cons
The behavior of the higher-ups and trainers was unprofessional and highly disorganized. The trainers were some of the rudest, most toxic, judgmental, hypocritical, and conniving people I’ve ever worked with. A girl was bullied out of training because the trainers didn’t like her appearance Once one target leaves they’ll chose another new trainee to bully. It took 2-3 weeks before we even began using the computer system and started the actual training. The first 10-11 days were spent playing games and doing icebreakers for 7-8 hours straight. Trainers are constantly spreading rumors about trainees