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Continuum Global Solutions

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Customer Service Representative - Customer Service Representative Continuum Global Solutions Employee Review

3.0
14 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Convenience of working from home.

Cons

Long wait time for help when supervisor was needed. Customers wait time too long so by the time we get call customers are verbally abusive to us.

Explore other reviews about Continuum Global Solutions

5.0
11 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Great pay if you are good with getting bonuses.

Cons

Have very high expectations and expect you to do more than job description. If you are in tech you are still expected to make sales. Hard to get a supervisor when requested by a customer.

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The ability to work from home

Cons

Micromanaging, they pick and choose for management, they don’t care about the agents as long as their job isn’t effected, no work life balance

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