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Continuum Global Solutions

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I hope you like calling tech support - Customer Care Representative Continuum Global Solutions Employee Review

2.0
16 Sept 2020
Recommend
CEO approval
Business outlook

Pros

Great teammates, interactive training, plenty of resources for how to help customers

Cons

I have lost over 120 hours (Unpaid)due to technical issues on the company's fault. It can take as much 8 hours on hold with I.T. just to get scheduled for a tech to call you back. Management is hit or miss- some are great, helpful, and funny. Others don't respond, don't follow through, and won't have your back.

Explore other reviews about Continuum Global Solutions

5.0
9 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Great leadership team. Learn on the job. Open door policy.

Cons

Job security may be fragile, ie; when a contract ends there are reduction in workforce.

4.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility: Offers remote work options and flexible scheduling. Coworkers: Friendly teammates and a generally supportive environment . Training: Paid training that allows you to learn new things Benefits: Competitive pay and decent benefits, though this varies by account

Cons

Training Quality: Training is often described as fast-paced, unorganized, or too short. Management: Inconsistent leadership and poor communication from upper management. Job Security: Security can be fragile; layoffs often happen when specific client contracts end. Inconsistent Experience: Your day-to-day work life heavily depends on your specific team and client account

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