3.0
31 Jul 2025
Former employee, more than 1 year
Jamaica, NY
Recommend
CEO approval
Business outlook
Pros
You don't have to take any calls, you can listen to music while you respond to customers via chat
Cons
The work can get pretty depressing and demotivating if you're someone who likes when their efforts are going toward making an impact/greater good, and if you get offended by a system that requires constant perfection with no room for error.