Contactually

Contactually reviews

Great benefits and lots of opportunity to build up your resume - Anonymous employee Contactually Employee Review

4.0

10 Feb 2016

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Contactually recently raised its Series A so has money to invest in the product and its people. The company is highly focused on growing revenue and reducing churn. If you have an idea and present its value, you will be supported in testing and implementing it. There is a lot of room for professional growth because there are so many things to be done. You will have the opportunity to work on projects and make impacts you wouldn't be able to at a more traditional or established company. The benefits are also great: Unlimited vacation, flexible hours (depending on your role), good health care and 401k, pre-tax transportation deductions from your paycheck, and a small professional development budget.

Cons

As with many startups, it's sometimes hard to find support for things you need done. The company is a bit under-resourced still in some departments so you may have to do some things yourself that you wouldn't have to in a larger, more established company. For example, if you need a piece of marketing done, you may have to do it yourself or outsource it (which the company will pay for) because marketing is overwhelmed with other work. There needs to be more communication between divisions so divisions can work together. That said, the company is definitely working on this, and if you bring up a serious need (it'll be upon you to bring it up ... it won't necessarily just be addressed from the top) and push for change, it should be addressed.

Contactually Response

10y

Thanks for all the kind words - glad you are overall supportive! And yes, as with any company but ESPECIALLY a startup - resources are always tight (we could hire/outsource everything we need but that wouldn't yield the quality we demand). As with any growing company, separations between teams grown, but we've made a lot of efforts that you may not yet realize to combat that (for example, we have an awesome relationship between sales and marketing that most companies envy). I'm in line with you though that this is something we want to keep an eye on.

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5.0

20 Nov 2018

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Challenging, fun environment with smart people

Cons

Hours can be long, but it’s worth it

5.0

3 Nov 2015

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The team is simply amazing: smart, fun, caring, and willing to go above and beyond to help out. It's clear the founders have tried really hard to bring on only the best people that not only will do great work, but will also fit well with our unique/funky/quirky culture. I feel like I have a lot of flexibility in my role to focus on what's most important; I'm not micromanaged, and I've had the ability to take on more and more responsibility as the company has grown. We're super transparent as well. I can talk to anyone in the company -- including the CEO -- about anything that's on my mind, and no question is off limits (for ex, everyone knows how much cash is in the bank and the founders regularly report on our fundraising efforts and revenue growth metrics). I've worked in a big company and small startups, and Contactually is the best hands-down.

Cons

The company is growing fast and we've had our share of issues. We try so many new things that it often feels like there's always something broken or a process that's not quite right, and it can be frustrating. But I think that's normal.

Contactually Response

10y

Thanks for your comment, and appreciate the kind words about me! Yes, as we've scaled we have had our fair share of issues. Part of the reason why we're bringing on more senior advisors, investors, etc is that they bring with them enough experience and scar tissue that we can predict what's coming down the pike.

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Contactually

Great benefits and lots of opportunity to build up your resume - Anonymous employee Contactually Employee Review

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