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ContactPoint 360

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Not the worst place to work - Membership Services ContactPoint 360 Employee Review

3.0
7 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Easy to move up. Easy job when you start, and not horrendous KPI’s. Management isn’t horrible.

Cons

Zero loyalty to workers, intense focus on KPIs that ultimately don’t impact employee productivity, constant turnover because no one in their right mind wants to stay, management is often inexperienced yes-men.

Explore other reviews about ContactPoint 360

5.0
23 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Fair pay, weekends off mostly, great insurance provider, fair policies, great leaders and a comfortable work environment

Cons

no cons outside of it being a young center

2.0
17 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Helps build your resume Will better your skills as an agent Remote possibility after a certain time frame and with maintained KPIs Reliable check and overtime potential

Cons

Dreadful management Major office politics Extreme lack of communication in the entirety of my employment Agents are treated as numbers Ideas of opportunities for growth are preached but severely limited and is significantly influenced by office politics

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