Consumer Reports Gets a Poor Rating - Unreliable and Not Recommended - Engineer Consumer Reports Employee Review

1.0
30 Oct 2014
Recommend
CEO approval
Business outlook

Pros

A new CEO has been hired but she wasn't the first choice for the organization who struggled to find someone to want to come in and attempt to turn around a sinking and unfocused organization. The CEO has brought over a senior executive from her old organization and while she is not a business person maybe she has more talent than the hapless ex President and militant Chief Operating Officer who was hired and fired by the CEO within 18 months.

Cons

Where to start? I've spent 2 years at Consumer Reports so I'm a relatively new hire. I left a secure private sector job with a large company to work under the assumption that I was going to help "the greater good" Well, boy was I mislead and mistaken for joining Consumer Reports. Consumer Reports has numerous layers of management who are all responsible for breathing life into a antiquated business model. The company hasn't made a real profit in years and new management brought in to turn things around do not have a clue. Lay-offs happen without any warning and many very competent people have been let go with very little justification. Young employees have also left because of the lack of opportunities to advance, unethical executive management and managers, and the lack of a clear career path. Consumer Reports will always go through vicious cycles of layoffs and sudo stability. If you're in the inner circle then you may survive but for the rest of the 90 percent of the staff you'll be let go at some point in your career and then wonder why you've wasted your time at a hapless organization. Consumer Reports deserves a not recommended rating for how it treats employees. Who cares if the organization protects the consumer if it can't do good with it's own staff.

Explore other reviews about Consumer Reports

5.0
7 Apr 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

remote work which is nice tbh

Cons

remote work which is bad tbh

4.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Passionate team members, and some of the new leadership are progressing the organization forward in a positive and true-to-itself way while also helping modernize. I also like that the new CEO spends much of his time (or says he does) listening to consumers, businesses, employees, and not just inside an ivory tower, which some other previous leadership at VP level did to the detriment of the company in the past.

Cons

Sometimes work with agencies too often and who are quite subpar in what they deliver

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