Hostile work environment - CSR 3 Consumer Cellular Employee Review

1.0
26 Oct 2024
Recommend
CEO approval
Business outlook

Pros

The pro is you get your foot in the door for call center experience. And the learn who not work for.

Cons

This company does not follow policy. The supervisors change the policy to how they see fit to keep you in the lowest position. No growth. There is no clear communication within the company either. My mental health was bad by the time i was terminated, i had to go to counseling. Once you are let go, mangement also threatens other co workers to not talk to you out of work or they will loose their job as well.

Explore other reviews about Consumer Cellular

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Store Hours STO PTO Commission Phone Benefits

Cons

Only con would be working at a slow store or having a slow month.

5.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Consumer Cellular has an incredibly supportive culture where leadership, fellow trainers, and other departments work together and genuinely want people to succeed. I feel trusted to lead classes, coach new hires, and contribute beyond just delivering training. The role allows me to use my strengths in teaching, coaching, and developing others while making a meaningful impact on employees' growth and confidence. The remote work environment, work-life balance, stability, and opportunities for continuous learning make it an enjoyable place to work. Most importantly, I feel valued, supported, and empowered to do my job effectively, which has made this one of the most positive work experiences of my career.

Cons

The role requires a high level of energy and engagement each day, and advancement opportunities may be more limited depending on organizational needs. However, these challenges are relatively minor compared to the overall positive experience and support provided by the company.

avatar
Consumer Cellular Response
1w
Thank you for sharing your experience! We’re thrilled to hear that you feel supported, valued, and empowered to make an impact. Our trainers play a critical role in helping employees build confidence and succeed, and we’re grateful for the passion and dedication you bring each day. Thank you for being part of the Consumer Cellular team!
See reviews by: Helpful|Rating|Date|All