The reviews here aren’t real… listen closely before considering Connecteam - Anonymous employee Connecteam Employee Review

1.0
4 May 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They hire the best young people but unfortunately take advantage of them. That is about the only pro, everyone bonds over how much they dislike management, poor salary, and lack of balance and much more.

Cons

Wow where does one even begin with this.. 1. The salaries are not competitive whatsoever. Not one salesperson makes commission, but recently have created a “bonus structure” to shut our mouths about not making enough money. Bottom line, most people will not achieve it. 50% lower than market value of a salary of a sales executive in Tel Aviv. 2. Management is a joke, they choose the least qualified people to be managers. Don’t give them any leadership training from the outside, allow them to micromanage to levels you wouldn’t believe, and blame employees for problems they have with any management. The head of the department shows little to no qualities of being a salesperson day to day. 3. HR pretends to exist, but is just a cover for the mistakes of management. Most employees express frustration with what is written above, but nothing has changed except for a bogus bonus structure. 4. No room for growth at all, they are letting people go for expressing frustration for not growing in the company. No new learning being done, just criticism about demos and give no resources to growing as a professional outside of their own agenda for you. Will not invest in learning resources from outside. 5. Take advantage of people with little experience. They justify these low salaries by telling you they are giving you an opportunity but in reality they give you an opportunity that most account executives don’t move up in anymore, their hypergrowth stage is over. They are just getting rid of people now for BS reasons. They just use you to present something nicely without thinking about your next steps at all. 6. Dishonesty. They will fill you up with false hope about moving up and lie to everyone about why they let people go when in reality most employees have noticed a trend - they let people go when they speak out against the company. In a year of being here they have let many people go because they don’t fit the “culture” which is essentially put your head down and do what you’re told. More than half the department is looking for a new job. 7. No balance with life at all- expectations are to work all day into the night, plus Fridays, take on the live chat on high holidays. You’d make more being a server if you worked the same hours. 8. They give you more responsibilities such as going on the live support chat, onboarding people, projects, collaborations which will take up a lot of your time but don’t adjust goals on this at all, forcing you to need to work more and more and not compensate you for it. Asking for a raise or compensation for these things gets you one step closer to being fired. 9. Lack of appreciation- beyond salary, we hear mostly negative things about how we are working despite the fact that demo to demo very little changes happen. 10. Expect you to be in the office most of the time, which a year ago was a lot of fun but now no one comes into the office bc the energy is gone and everyone is burnt out.

Explore other reviews about Connecteam

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've never worked at an organization with so many great employees.

Cons

The company is currently experiencing one of the most significant declines in morale and trust that I have witnessed in my career. What was once a challenging but promising environment has become increasingly difficult due to leadership decisions, inconsistent communication, and a lack of strategic direction. The most significant issue is the growing disconnect between executive leadership and employees, particularly within the U.S. organization. Employees regularly raise concerns regarding process, prioritization, and execution, yet there is little indication that this feedback meaningfully influences decision-making. Instead, teams are often expected to absorb the impact of rapidly shifting priorities and initiatives that appear insufficiently planned before being rolled out. Leadership has openly discussed pursuing experimental strategies while acknowledging that some are unlikely to succeed, while also communicating that additional layoffs remain a possibility. While transparency is generally appreciated, the delivery of these messages has often left employees feeling expendable rather than valued. Instead of creating confidence, it has reinforced the perception that employees are being asked to bear the consequences of leadership's trial-and-error approach. Trust has been significantly damaged. Reorganizations, changing expectations, and ongoing uncertainty have created an environment where employees are increasingly focused on protecting their own careers rather than investing in the long-term success of the company. This sentiment extends beyond a single department. Many high-performing employees across both customer-facing and revenue-generating teams are actively exploring external opportunities, reflecting a broader loss of confidence in the organization's direction. Another concern is the lack of operational maturity. Processes are often unclear, ownership is inconsistent, and teams frequently operate reactively rather than strategically. This creates unnecessary friction, slows execution, and places additional pressure on individual contributors to compensate for organizational shortcomings. There are talented people throughout the organization who genuinely care about customers, colleagues, and the company's success. However, even the strongest teams cannot indefinitely overcome leadership, communication, and structural challenges. Without meaningful improvements in strategic alignment, operational discipline, and employee trust, retaining top talent and rebuilding morale will become increasingly difficult.

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