-Account managers’ titles changed recently to “regional sales managers” isn’t that telling enough? Their partners are aware how sales driven and non committal ConnectWise is towards them.
Other cons:
- Be ready to be punished if you give any amount of attention or effort to resolutions for customers with issues, even if you are hitting your number, one email to your partner where you either acknowledge the issues arising from half baked ASIO or anything otherwise, or even worse- you drop an email to the partner confirming that the issue looks resolved- and know that it will be used against you by the management at some point. It’s sick and reflects on the culture built! You are punished for having solid relationships and advocacy towards partners which drive revenue.
- Punitive, short - sighted sales culture: monthly sales targets force a sales-led culture. Destroys relationships with partners and ability to build
- Leadership tone: leaders openly say in meetings “you are all being scrutinised” , you are made to feel grateful for having a “a job”. - Current management team is often heard saying “there are no jobs outside, current job market is poor, you should be grateful for this role”.
