Good to get your foot in the door - Customer Service Representative Conduent Employee Review

3.0
19 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Easy hiring process, good for beginners with no experience

Cons

Schedules and supervisors can change a lot, can be hard to get time off (you cannot request it ahead of time before schedules come out and they often times are not approved)

Explore other reviews about Conduent

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

See reviews by: Helpful|Rating|Date|All