Run! - Customer Service Representative II Conduent Employee Review

1.0
18 Sept 2021
Recommend
CEO approval
Business outlook

Pros

They are so absolutely desperate for new hires because they treat their employees so poorly and have such a revolving door problem that they'll take anyone.

Cons

This Job will starve you to death with their wages. Don't let the recruiters lie to you and tell you this is an hourly rate or give you some line about the "Opportunity" to make a good check. This is production based pay and the pay scale is set up such that you will never be able to make more than minimum wage at this job. There is no potential for advancement, no career path, and no reason to stay at this job for any longer than it takes to get another job. I am currently looking for another job along with about half of the other call center employees as well. Don't waste your time with this job.

Explore other reviews about Conduent

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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