Conduent is a disaster - Sales Conduent Employee Review

1.0
30 Jan 2020
Recommend
CEO approval
Business outlook

Pros

None, none, none, none, really.

Cons

This company is a disaster that started with the acquisition of ACS by Xerox in 2010. Xerox never actually assimilated the multitude of individual companies that had been acquired by ACS over the years. As a result, each "business unit" worked like an independent amalgamation of the individual companies that focused on a segment of the capabilities offered by ACS. Xerox did attempt to forcefully institute Xerox over-engineered processes and requirements and they subjected the ACS workforce to Xerox management. This caused the ACS management to drop out of the company and start their own competing efforts in every segment of the capabilities that Xerox was attempting to expand into. The lack of assimilation and management focus on the ACS business units and their overbearing efforts to make those business units to comply with Xerox practices, made Xerox "Business Services" a disaster. There was no focus on execution and accomplishment but rather overbearing but unfocused management. Organizational charts changed weekly, reorganizations occurred constantly and the atmosphere ended up being top heavy with no allocation for positions that would actually execute work. This caused many contracts to fail, at all levels, from billion dollar projects to smaller projects that caused many previous customers to terminate contracts and initiate litigation against Conduent. Upper management continued to work in a fantasy world of crazy revenue estimations and they struggled to define and communicate an identity for the company. As such, it has only become a pawn in games of major stockholders while they continue their smoke and mirrors strategy. A poor environment for anyone to attempt to make a living let alone build a meaningful career. Many people and their careers have been negatively impacted by this company.

Explore other reviews about Conduent

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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