Unorganized and Money Driven - Customer Care Advisor Conduent Employee Review

1.0
13 Dec 2018
Recommend
CEO approval
Business outlook

Pros

Work from home environment. Provide the computer for you to work with. Trainings keep you up to date on the latest changes so you can do your job.

Cons

Complete lack of communication. Disregard for ADAAA accommodations. They will promote anyone, no matter how bad, to meet the goals of their contract; so as a good employee you will get little to no recognition. HR is outsourced so any concerns you might have go to a company that will give you generic answers and side with the company that pays them in any sort of disagreement with management.

Explore other reviews about Conduent

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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