Client Services Specialist - Senior Client Service Specialist Conduent Employee Review

1.0
14 May 2018
Recommend
CEO approval
Business outlook

Pros

I honestly couldn't give you any pros

Cons

Conduent was birthed from the fracturing of Xerox, years after it snatched up ACS. Conduent is ACS reborn and continues the trend of taking small businesses, buying them up, absorbing their IP, then firing the rest of the employees because their profits aren't above a few million dollars (we weren't costing them anything either.) Here's what you can expect: - HR is literally a call center that knows nothing about your department, your office location, or really who any of you are. You're simply a number. - There is no IT department on site. They use some MSP, but I honestly couldn't find a way to contact them if we needed anything. - They don't pay their bills, so services like cell phone service often stop working, rent for your office is late, other vendors don't get paid. - They don't honor true tenure if you were part of a company they bought up. Your tenure date starts when they purchased the company. - Vacation hours don't carry over at the end of the year.

Explore other reviews about Conduent

5.0
6 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Positive Experience for the tenure served

Cons

Nothing to report everything is good

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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