Unrealistic expectations for what might as well be minimum wage - Level I Tech Support Conduent Employee Review

1.0
4 Jan 2018
Recommend
CEO approval
Business outlook

Pros

• Working from home • Not dealing with this company face to face • Having an early heads up that this was a bad idea

Cons

Unreasonable expectations all around. Mostly about work environment. The starting pay is barely above minimum wage and your home workspace must be “free from distraction” for protecting customers security. No workspaces in living rooms? I live in a two bedroom apartment and have been working from home for over 10 years. I have more experience and equipment than many remote individuals yet my workspace is considered a potential security concern. How do you hire at all when this is the case? It’s outrageous and asinine, and for $11/hour with availability required between 7 AM and 11 PM. That’s 16 hours a day, 7 days a week! Then schedules are picked up via bidding. You people cannot be serious.

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1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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