Customer Service Rep - Anonymous employee Conduent Employee Review

3.0
28 Aug 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

* The pay was decent for the job * They offered medical and dental benefits *Training was great, they invested in the material and making sure you knew the job.

Cons

*The office was dirty, they were in the middle of cleaning and remodeling the place but I didn't like coming to work to seat at a dirty desk and chair. They should of clean up the place before hiring more people * Not enough floor support

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5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Good management with team leads

Cons

Hard to please everyone there

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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