Customer Support - Anonymous employee Conduent Employee Review

1.0
20 Jun 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There isn't much. Only pro is I get to work from home.

Cons

They treat you like your 2. They tell you when to take your break, they have coaching sessions once a week, they monitor everything you do, and you are required to meet strict benchmarks. Training is a joke and it doesn't prepare you for taking actual calls. The hours are horrible! If you don't want a life work here.

Explore other reviews about Conduent

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

See reviews by: Helpful|Rating|Date|All