Toxic Leadership and Retaliatory Management - Customer Service Representative Conduent Employee Review

1.0
5 Nov 2025
Recommend
CEO approval
Business outlook

Pros

• The job itself was manageable and the work was straightforward. • Some coworkers were supportive and kind.

Cons

• Management fosters a hostile and retaliatory environment. • Supervisor frequently used demeaning language, including calling employees names and making discouraging remarks instead of offering support. • PTO requests were denied multiple times without clear explanation. • Communication was one-sided — questions in group chats were often ignored or skipped. • Write-ups were issued rapidly and excessively, leaving no room for improvement. • When concerns were reported to higher management, leadership appeared to shift behavior publicly to protect their image rather than address the problem privately. • The stress and anxiety from constant monitoring and nitpicking made it difficult to stay motivated or feel valued.

Explore other reviews about Conduent

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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