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Thank you for taking the time to share your experience with us. We’re glad to hear that you appreciate the benefits such as medical aid, provident fund, and perks. Your insights regarding the long hours and high call volume are important, and we understand how challenging that can be.
We have mental health support through many channels to support our game changers. Our mental wellness partner, Momentum, is one of them. You can reach out directly to them at 0800 22 9355.
We appreciate your suggestion for onsite or virtual therapy support, we do have a nurse on site who you can visit anytime. Mental well-being is a priority, and we are actively exploring ways to provide additional resources for our team. Your voice matters, and we’re committed to creating a supportive environment for everyone at Concentrix.