Nice place to work, probably dont want to stay for a long time - Sales Advisor II Concentrix Employee Review

2.0
10 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Friendly colleagues, working together with TL is great, though not all TL. Cool workplace, convenient for transportation for both locals and expats. Probably a bit less restricting than some of the other BPO industries. CNX wont leave you jobless easily if the program is not suited for you, they work hard to make sure you dont suddenly become jobless (though some situation is not able to be avoided)

Cons

Quite toxic depending on the project. You may not feel anything for the 1st or 2nd month, but eventually, it will eat at you if you stayed for more than 1 year. Despite the friendly staffs, when talk about work you have to try very, very hard to convince yourself that you love your work. TL would try to motivate but the power of very very high KPI would most probably render TL motivation to you useless. Management will threated your job as part of their motivation and expect you to be very motivated to work hard to keep your job. If you get a new job, your colleague would most probably congratulate you not because you further your career but more likely they celebrate you for finally able to leave the company. No comment on career opportunity, I feel like they are not able to give everyone an equal opportunity because they already have people in mind before job posting so many applicant are not reviewed at all.

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Concentrix Response
1y
Thank you for sharing your feedback with us. We are constantly working to improve our internal processes to create the best possible workplace for everyone. We value your feedback and will take that into consideration to improve where possible.

Explore other reviews about Concentrix

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Cons

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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