Third-party agency that is underpaying and overworking their incredible and hard-working staff. Concentrix has contracts with many large and important corporations. They profit off of the contract budgets by underpaying their employees and slighting them of well-earned pay at every angle. They do not offer hourly-wage raises only annual merit raises, but even then it’s still only cents on the dollar. If you are up-trained to a new role/skill, they will rarely offer additional pay, but when they do it is only considered “bonus pay” that is applied separately and not qualified for overtime pay (only $0.50-$1hr more max). Team members who are “promoted” to a salary supervisor position end up working 50-60hr weeks and make less than what they made as an hourly employee who was being compensated for overtime. Every job position at any company using CNX is high-pressure and low compensation. Do not accept any promotions from this company, it will double your work load and stress levels for pocket change.