Great Place to Advance Your Career - Operations Manager Concentrix Employee Review

5.0
19 Oct 2015
Recommend
CEO approval
Business outlook

Pros

Great pay, great people. The biggest pro is the fact that I have been able to move up in the company each year I've worked here. I started at Concentrix about 5 years ago as a call center agent. Within the first year I was moved into a supervisor position. Since then I was moved into a team manager spot and now I run a whole program.

Cons

There were some pay issues that lasted a couple weeks. It has since been resolved. The only other con is some of the employees are very negative, this is usually due to the fact that they aren't very good at their job and are on their way out. Which, really, in my mind is a pro.

Explore other reviews about Concentrix

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
22 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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