Cebu Exchange - Service Delivery Manager Concentrix Employee Review

5.0
20 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Love the new building and its facilities! I feel so proud working in CNX and inviting others to work with us.

Cons

hope we can get bigger budget for agent level activities as a site. The agents are looking forward to these activities. (ex: kick off part, summer party, year end party)

Explore other reviews about Concentrix

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
22 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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