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      Concentrix

      Engaged employer

      Concentrix reviews

      Started out great but started showing cracks - Anonymous employee Concentrix Employee Review

      3.0
      3 Dec 2021
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Friendly people - Sometimes the projects are interesting -Ability to take on more responsibility

      Cons

      Since the acquisition by Concentrix things changed a lot. There seemed to be a push for Tigerspike to do more consulting type work and engage more with Concentrix. Much more offshoring of resources. The projects I worked on were interesting but they were usually bogged down by politics and just doing whatever the client wanted us to do. A massive exodus of talent which left the people who remained picking up the pieces and doing x2 workload. The company struggled to sell any new projects which was demoralising. Most of the UK and Europe teams have been working on the same client for 3+ years. I wonder what would happen when that client ends the contract and goes in house. Training was supported but most of the time I'd have to self study using alternative cheaper methods than a course in order to save money. Salary was mediocre and the promotion process wasn't great either.

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      Concentrix Response
      4y
      Thank you for taking the time to leave a review - all feedback is highly valued and very much appreciated. I'm so happy to see you've rated Culture and Diversity/Inclusion so highly! We certainly appear to have this right when it comes to hiring the right people who ADD to our culture (not just "fit in") - it's continuously evolving. We have absolutely had a focus on consulting work as part of our business strategy - we want to continue to increase the value we can add to our clients (it's positive that you note that shift). We of course want to work more closely with the broader business (Concentrix) as there is strength in the shared purpose of delivering exceptional outcomes for our clients and a far richer pool of talent to help support that goal - noted that it doesn't come without its challenges with working across multiple timezones. Thanks again and all the best for the next step in your career. Cheers, Charley Rowley.

      Explore other reviews about Concentrix

      5.0
      5 Jun 2026
      Game changer
      Recommend
      CEO approval
      Business outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      3.0
      10 Jun 2026
      Help desk technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Paid training Always hiring Occasional snacks Some managers are cool

      Cons

      Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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