Great people to work with.
Good work-life balance if you want it to be.
Good benefits like personal and professional development allowance and equipment.
Very supportive and understanding during the pandemic.
Compensation has recently improved.
Cons
It's up to you to make sure you are progressing in your career.
Depending on the project/s you work on and with the learning and growth will be different.
Like any other agency the supply of varied projects varies.
Concentrix Response
4y
Thank you for your wonderful review - we're pleased to see you have noted improvements to compensation as that is a large area we've been working on. It's also great to see you make use of the benefits available like personal/professional development - something we're very proud to offer.
We are working on strengthening our career framework which will make it a lot clearer to track ways in which you can progress and develop your career as well as an improved Learning and Development strategy to support that growth within the business and ensure you have access to ongoing recommended training.
Thanks again and keep up the good work - we would love for you to be part of the continual improvement!
Cheers, Charley
A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!
Cons
Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.
The people and team leads are nice for where I work.
Cons
For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.