Still a good ride for most. Much to be gained from the experience. - Anonymous employee Concentrix Employee Review

5.0
26 Oct 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Both personally and professionally Tigerspike has challenged me. There is considerable space to grow and undertake self improvement, and wow! you will need to learn fast. The people are the most welcoming and dedicated I have ever worked with. I have huge respect for everyone I work with in the Melbourne office, both as professionals and as the lively, intelligent, and fun people each of them are. New techniques and technology are welcomed and shared broadly within the business, among genuinely passionate and committed people. The client work varies in scale and shape, with occasional secondments to global offices (physically pre-COVID, now virtually). The business has a mature and effective way to engage clients, both new and existing. Many more positives.

Cons

Going pains. Historical small business approach now challenged by huge market competitors and a juggernaut parent company with a very different stride. Management focus tends to be short term.

Explore other reviews about Concentrix

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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