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      Concentrix

      Engaged employer

      Concentrix reviews

      Good depending on the project - Customer Service Representative Concentrix Employee Review

      4.0
      19 Sept 2020
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home! Fixed schedule! Not much micro managing at least my team. Most customers are really nice and grateful at least for my project.

      Cons

      Phone calls all day, sore throat and most of the time is back to back calls. Sometimes lunch and breaks are ridiculously long or too short! But mostly really long.

      avatar
      Concentrix Response
      5y
      Thank you for the detailed review. Your authentic feedback allows us to make changes where we need to and continue with the things people love. We hope you have a long career at Concentrix- thank you for the work you do :)

      Explore other reviews about Concentrix

      5.0
      5 Jun 2026
      Game changer
      Recommend
      CEO approval
      Business outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2.0
      22 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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