can't wait to say goodbye - Action Fraud Advisor Concentrix Employee Review

1.0
18 Oct 2016
Recommend
CEO approval
Business outlook

Pros

Good if you wanted a quick job that can pay some bills.

Cons

Management are cast offs from other failed accounts. No way to progress. Favouritism - applied for a management position and was rejected in favour of a highschool dropout despite putting in extra hours for months to assist. Being surrounded by kids. It's in the middle of nowhere. Rubbish pay. Rubbish hours. After working on the Action Fraud account for almost a year, taking reports on behalf of the City of London Police. I became shocked once I heard one of the management speaking about what they have take at the weekends. I do not want to work with people like this. Especially on a police account. I am also looking to leave as I have had many friends who were targeted, without due cause by the HMRC account in Belfast.

Explore other reviews about Concentrix

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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