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      Concentrix

      Engaged employer

      Concentrix reviews

      Customer service - Product Support Representative Concentrix Employee Review

      2.0
      5 Apr 2016
      Product support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Overtime was offered a lot and they had incentives to give out.

      Cons

      Management is terrible, they act as if they're better than you when they were once in the same position. They are lazy and not a great support system when it comes to team effort. They care so much about numbers and not enough about making sure we are fully educated on how to successfully do our job.

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      5.0
      20 May 2026
      Sr manager human resources
      Recommend
      CEO approval
      Business outlook

      Pros

      Culture, career growth, leadership support and benefits are just a few of the pros.

      Cons

      I don’t have cons to share. I’ve been with the company for 15+ years.

      2.0
      22 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

      1
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