Terrible place to survive - Physical Therapist Concentra Employee Review

1.0
13 Mar 2019
Recommend
CEO approval
Business outlook

Pros

Good pay Minimal to no overhead No-show rate does not fall on the Therapist Free to treat however you want Do your own evals, create your own POC, take patients through exercises yourself Choose to do manual therapy or not

Cons

Extremely busy caseload. Avg patients seen is 18-22 patients a day with one tech whose also expected to have all the duties of a receptionist. They don’t hire PTAs. Verbally told to my face that I have to average 20 patients a day to even have that tech and 30 patients a day in order to have another full time therapist. There’s an in-house doctor at all locations (since they’re urgent cares) and you’re expected to juggle impromptu initial evals on top of your scheduled patients. Literally impossible parameters to work under. Internal emails have gone out literally telling you that they expect you to take impromptu evals on your unpaid lunch hour and during the last hour of your day. All they care about is revenue and money. The salary might sound nice, but calculate it for 9-10 hour days and then see how much you make per hour. Good therapists get burnt out and leave. They offer an “incentive bonus”, but it’s minimal.

Explore other reviews about Concentra

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

1.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

I enjoyed the technical challenges working with extremely passionate and talented people. The benefits and compensation are competitive, and I had so much to offer given a little more time.

Cons

Unfortunately, it is a revolving door. Management is vastly unqualified and by title only. They had no on-boarding process and communication was extremely poor or lacking altogether. They are fire happy and terminate people like nothing without regard for tenure which almost seems deliberate. Several very experienced and tenured people were terminated the week before I was. One of which had moved to another team which created the vacancy for my position.

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