Don't let the mixed reviews scare you off, best decision I've made - IT Support Engineer Community Fibre Employee Review

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've worked across big companies, startups, and as self-employed — so I have a lot to compare to. CFL is the first place I've had all the resources I need to actually do the job well, plus the environment and management to support it. Throughout my career I've tried to build things wherever I land and usually hit a wall — no funding, no test environment, no way to experiment. That's not the case here. You're trusted and equipped to build. Genuinely strong management. My manager knows his stuff, is respectful, supportive, and acts like a teacher. He gives you room to grow. The access process is sensible, not bureaucratic. When I need a system or some software, it's two questions: Is it safe for the organisation? and What do you need it for? You explain your plan, he corrects what needs correcting and tells you why, grants what he can, then says "go build and come show me." That trust makes a huge difference. Great overall environment and culture, at least in my area.

Cons

The online reviews are genuinely mixed, and the negative ones are very negative — enough to put off good candidates before they even apply. That reputation doesn't match my experience. Experience can clearly vary by team and manager (true of most companies), so your mileage may depend on where you land.

Explore other reviews about Community Fibre

5.0
28 Sept 2023
Recommend
CEO approval
Business outlook

Pros

I learned a lot in this role. I really liked my manager, my work was highly appreciated and all required work tools & software were provided in time. One big plus was that I could work remotely and save a lot of time on a daily basis.

Cons

Nothing to highlight as cons.

avatar
Community Fibre Response
2y
Hello there, Wow, what a fantastic review, we love to see that you found your role and time at CFL so well rounded, and no cons to highlight, what more could we ask for?! Thanks so much for taking the time to leave a review 😊.
4.0
5 Oct 2022
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

The place was a nice place

Cons

It was an ok place but could be better

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