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Community Connections

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A system built on burnout - CSS Community Connections Employee Review

1.0
10 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Passionate staff, being able to have positive impact on lives of individuals in need.

Cons

Unreasonably high demands put on staff, exceptionally low pay, Expected to work over 40 hours per week. Non-unionized and discouraged from unionizing. Very disorganized, constant changing of rules and regulations, constant staff burnout and turnover. Very little support available for staff, little regard for staff safety Organization seems focused on quantity of care(productivity, billable hours) over the quality of care. Expectation is to complete 5 billable hours (productivity) per day. If you make 90% less than this quota at the end of the month you're put on probation, if you fall below 90% again within 6 months you are fired. I saw multiple staff let go because of this despite being excellent clinicians who cared deeply about the clients they serve. No support for licensure, no training opportunities, no CEU support. CEO, while very knowledgeable and a great practitioner, is remarkable out of touch regarding what the reality of community support entails.

Explore other reviews about Community Connections

5.0
14 Jan 2025
Recommend
CEO approval
Business outlook

Pros

These people really care about the work they do.

Cons

This is an industry that doesn't pay a lot.

1.0
10 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Cool coworkers who care, and commiserate with you

Cons

The organization is completely racist. No Black people in positions of leadership. The company is completely unorganized and dealing with organizational/workflow problems that should have been worked out years ago. You can make good money if you're white and can put up bs for several years. I was promised free supervision upon my hiring and did not receive any until I had been there for several months. Conflicting procedures regarding work from home and time off. the 90 day probation is designed to get people to fail. Extremely high turn over rate.

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