Bright People, Broken Culture - Anonymous employee CommunicateHealth Employee Review

Unfortunately, leadership often seems to stifle — rather than nurture — bright, motivated talent. There's a pattern of minimizing concerns, especially from HR and senior leaders, which creates a culture of distrust. Camaraderie exists, but so does exclusion, cliques (some staff have been here since the founding of the company and there are visible perks for those who have close relationships with the founding members), and bullying masked as feedback or "fit." While the company may pride itself on its values, I didn't feel that people of color and staff with less seniority were truly supported— when we talked about pay discrepancies with one another, we were shocked. I'm sure HR can pull stats or say something about the “career matrix” to tell a different story, but lived experience speaks volumes. While it’s a challenging time in public health, the lack of financial transparency made things worse. Leadership often reassured staff that things were stable, only for surprise layoffs to follow shortly after. It created unnecessary anxiety and made it hard to trust internal communication. Even in tough times, teams deserve honesty and clear signals about what to expect.