Just okay - Patient Service Representative CommonSpirit Health Employee Review

2.0
29 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Work from home is a really great perk and the pay isn’t bad.

Cons

Poor supervisors. They are not always friendly or approachable. There is no real feeling of being on an actual team because there is no time to talk to any other PSR’s. The supervisors seem to only prioritize you when you’re having technical problems and they are slow to respond when you have patient related questions.

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CommonSpirit Health Response
9mo
Thank you for sharing your experience with us. We’re glad to hear you’ve found value in the work-from-home flexibility and compensation. We also recognize the importance of supportive leadership and a strong sense of teamwork. Your feedback regarding communication, supervisor approachability, and workload expectations is appreciated and will be shared with our leadership teams. We remain committed to improving the employee experience and fostering a more collaborative and approachable environment.

Explore other reviews about CommonSpirit Health

5.0
21 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great healthcare benefits overall through out the network

Cons

Pay is not up to market level which, some departments can be heavily understaffed

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CommonSpirit Health Response
1mo
Thank you for sharing your feedback. We’re glad to hear you value the healthcare benefits offered across the network. We also appreciate you noting concerns around pay and staffing levels in certain departments. These are important factors in the employee experience, and we appreciate you taking the time to share your perspective.
3.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good environment and staff. Flexible hours

Cons

Poor managment Poor raises and staffing ratio

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CommonSpirit Health Response
2d
Thank you for sharing your experience and for being part of CommonSpirit Health. It's wonderful to hear that you've found a positive work environment, supportive colleagues, and flexible scheduling. We know these are important factors in creating a rewarding workplace experience. We also appreciate your feedback regarding leadership, staffing, compensation, and communication. Insights like yours help us identify opportunities to better support our employees and strengthen the workplace experience for everyone. Thank you for all you do in service of our patients and communities.
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